ISO enlarges its showcase with bookings for multi-touch enabled displays

The multi-touch application from ISO Travel Solutions enables customers to book hotels, flight, rental cars, cruises and package holidays. Several users together can view and arrange tours simultaneously. This is done without mouse or keyboard but just by using their own hands via a touch-sensitive surface.

ISO has enhanced its surface showcase for the ITB and has adapted its application for multi-touch enabled displays . Users can enjoy the atmosphere of a table which might serve as an exclusive counseling area in a travel agency or as a reception desk. Or they are able to use the application on a travel agent’s display or on a ‘sales window’ attached to a wall of the agency. This creates a true experience for the customer. The ‘Natural User Interface’ allows changing objects on the screen by hand or placing them in the shopping cart.

ISO’s web-based tour operator solution ‘Pacific’ serves as the technical foundation and it delivers all required facts such as master data, prices, allocations, dates and vacancies to the surface. Pacific gathers additional data from the usual external providers like Amadues for flights and Micros for hotels. In addition own reservation systems can be connected in order to bring such products to market.

Relevant business partner information can be retrieved from ISO’s CRM-System Emerald . Specific offers can be generated which correlate with certain customer attributes and in cooperation with Pacific individual packages are created and calculated for the customer.

The application uses the complete available content. Users are able to change pictures in size and watch videos. According to the desired field of application and workflow, chosen services can be booked and paid by the customer or transferred to a support member.