Our software automatically creates and logs services against defined SLAs. Ensure that all services you provide are billed promptly and in full.
Our software automatically generates the service activities to be performed and assigns them to each turnaround. SKYport Activities generates work orders when the daily flight plan is created and makes them available to the supervisor in a web application. Mobile confirmations with time stamps provide reliable actual data for billing and controlling.
Our solution ensures transparent handling processes through a Progressive Web App (PWA). SKYport Mobile enables all airport management and ground handling processes to be visualised and made available on mobile devices. The software supports the transition to CAT II/III low visibility procedures, the change of direction on runways and the tracking and monitoring of ground handling activities.
SKYport Care provides real-time information for PRMs and reduces manual effort with boarding pass scans and alerts that remain active even when offline.
Get passengers with disabilities or reduced mobility to their destination in comfort and comply with EU accessibility regulations. Dispatcher modes and shift planning ensure smooth operations.
The SKYport Care desktop application provides all relevant information for planning and monitoring PRM activities. This includes Special Service Requests (SSR) and all necessary flight data. The application facilitates the handling of PRMs through a structured distribution of tasks. The dispatcher screen allows efficient scheduling of PRM agents.
The SKYport Care mobile application for Android devices offers PRM agents flexibility with real-time information about their tasks. The intuitive interface allows agents to efficiently work through their task list and quickly enter passenger data into the system using a barcode scanner.
An alert is triggered when PRM route appointments are overdue or a route has not been assigned to an agent. The alert reaches the dispatcher via a web application and the PRM agent via the mobile application. If a PRM agent does not respond, SKYport Care automatically releases the route so that another employee can take over the task.
The app enables the processing of delayed baggage shipments. Thanks to the modern user interface, it is possible to analyze strings from World Tracer and automatically create new delivery orders. These can be linked to parcels that are delivered by external service providers.
Baggage Delivery can be operated independently of SKYport.
The app allows tracking of deliveries, printing and exporting of documents and Excel files. In combination with SKYport Billing, Baggage Delivery offers automated billing and includes freely configurable master data and user management with versioning.
The Business Lounge app provides a configurable set of rules for airline and commercial programmes. The check-in process automatically checks the boarding pass and offers the appropriate programme and number of companions. The app also provides a reporting tool for data analysis and allows Excel exports.
Our software enables our customers to optimise their operations.